Mental Wellness Student Support
Program Overview/Access Support | Coverage/Eligibility | What can My SSP counsellors help with? | Why use My SSP? | My SSP App Features | Campus Supports | Resources
Use My SSP:
Get 24/7 access to mental health support, including access to counsellors by telephone or text. Support is available anywhere in the world and in multiple languages.
Brought to you by Loyalist Student Government & keep.meSAFE in partnership with Morneau Shepell.
Students receive support from licensed counsellors working directly with the keep.meSAFE (My SSP) program and not Loyalist College.
Access My SSP Support:
Call 1 844 451 9700
Use the My SSP app
How to download and setup the free my SSP app:
Download the My SSP app through the Google Play or the Apple App Store.
Complete your personal profile and select the language you would like the app to work in.
Enable important app notifications regarding new in-app content, as well as new support offerings.
Coverage
Begins: start of the semester
Ends: when you’re no longer registered as a full-time and part-time day student within that semester
Eligibility
Only full-time and part-time day students at the Belleville, Bancroft and Port Hope campuses are eligible to receive coverage based on the terms of the service.
My SSP is available to help you with:
Health: stress, sadness, anxiety, depression, wellness
Living Away: loneliness, confidence, time-management
Relationships: family, friends, roommates, culture, communication
Student Life: study habits, school-life balance, academic stress
Support when you need it featuring:
Confidential Service:
No one will know a student has accessed the service unless they decide to share that information themselves.
The only exception to this is if the student is an immediate danger to themself or others. In this rare case, the appropriate campus and emergency services would be contacted.
24/7 Call or Text:
Access 24/7 counselling support with a registered clinical counsellor through the app or phone any time of day, from anywhere in the world.
Culturally Relevant:
You can request specific counsellor options (eg. religious identification, gender identification, etc.).
Multiple Languages:
Access counselling and support services in multiple languages.
The free My SSP App features:
Real-time phone and chat support with a keep.meSAFE counsellor
Personalized mental health assessment tools
Over 100 health and well-being articles and videos on health, student life, living away and relationships
Virtual fitness plans and videos on-demand by LIFT
Search for content with keywords to easily find what you are looking for
Specific resources for Loyalist
